TERMS & CONDITIONS

Hey there from Qentap! By using our services, you agree to the terms and conditions below. Everything from hotel stays to casino access, spa services, and dining is covered by these rules. Just a heads up, you need to be of legal age in your area to join in on any casino fun.

When you check in, make sure to have a valid ID ready, especially if you’re heading to the casino.

If anyone breaks our rules or the law, we reserve the right to refuse service. All bookings, whether for a room, spa, or meal, need to be confirmed through our reservation system. To dodge any fees, remember to cancel within the timeframe given when you booked.

Keep in mind that bonuses and promotions come with their own terms, like wagering requirements. Qentap isn’t liable for any losses while you’re playing. We’re here to support responsible gaming and help those who need it.

Misuse of our services can lead to suspension or a ban. These terms can change at any time, so we recommend checking back regularly. If you keep using our services, it means you accept the current terms.

Got questions or concerns? Reach out to our Guest Relations team. Your comfort, safety, and enjoyment are our top priorities at Qentap.